Privacy policy

Data controller

Diaspora Solar Solutions (DSS) — admin@diasposolar.com

Data collected

When you use the contact form, DSS collects the following data:

  • Surname and first name
  • Email address
  • Phone number (optional)
  • Country of residence
  • Message and stated needs

Purposes of processing

The data collected is used exclusively to:

  • Respond to quote requests and questions submitted through the contact form
  • Prepare and send commercial proposals for solar installations in Cameroon
  • Track ongoing projects

Legal basis

Processing is based on your consent (Article 6.1.a GDPR), obtained when the contact form is submitted, and on the execution of pre-contractual measures taken at your request (Article 6.1.b GDPR).

Retention period

Your data is kept for a maximum of 3 years from your last contact, in line with CNIL recommendations. After this period, it is deleted or anonymised.

Installer partner applications

If you apply to become a DSS installer partner through the dedicated form, specific data is collected to review your application.

Data collected

  • Company identity: trade name, legal form, RCCM number
  • Business activity: service areas, specialties, year of incorporation, number of installations per year
  • Supporting documents: RCCM excerpt, professional certifications, photos of past installations
  • Manager contact: last name, first name, e-mail, WhatsApp phone

Purposes of processing

  • Review your application as a DSS installer partner
  • Verify your eligibility (certifications, experience, service areas)
  • Make the approval decision and, where applicable, create your installer account

Legal basis

The processing is based on your explicit and time-stamped consent (Article 6.1.a of the GDPR), collected via a mandatory checkbox upon form submission, as well as on the performance of pre-contractual measures taken at your request (Article 6.1.b of the GDPR).

Retention period

  • Rejected applications or those requiring additional information: retained for 3 years from the decision date, then deleted.
  • Approved applications becoming active installer partners: retained throughout the contractual relationship, then for an additional 3 years (legal and accounting obligations).

Recipients

Applications are accessed exclusively by the authorised DSS internal team in charge of evaluating them. No data is transmitted to commercial third parties.

The GDPR rights listed below (access, rectification, erasure, objection, restriction, portability) also apply to partner applications.

Sub-processors

As part of its operations, DSS uses the following technical providers:

  • Render Inc. — application hosting (USA, EU Standard Contractual Clauses)
  • Neon Technologies — database (EU Frankfurt)
  • Mailjet (Sinch) — transactional email delivery (EU)
  • Twilio Inc. — WhatsApp message delivery (USA, EU Standard Contractual Clauses)

Your GDPR rights

Under the General Data Protection Regulation (GDPR) and the French Data Protection Act, you have the following rights:

  • Right of access to your personal data
  • Right to rectification of inaccurate data
  • Right to erasure (“right to be forgotten”)
  • Right to object to processing
  • Right to restrict processing
  • Right to data portability

Exercising your rights

To exercise any of these rights, send your request by email to: admin@diasposolar.com

In case of dispute, you may also file a complaint with the CNIL (www.cnil.fr) or with the supervisory authority in your country of residence.

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